Average order reception days are from Monday to Friday. All purchases made on Friday after 4 pm will be processed from Monday. Once the purchase is made through our online store, we will process your order within the next 24 hours. Since we are taking care of our employees in this hard times for the world, please consider that delivery days take longer than normal conditions. This are our updated delivery times:
Average delivery in Lima can take between 3 to 7 working days after we process your order. We ship 2 times per week from Monday to Friday. Average delivery to any Peruvian region may take between 10 to 15 working days. International delivery time is 10 to 30 working days, we ship all goods using DHL from Peru. A confirmation e-mail and tracking number will be sent to your e-mail address when your package starts its journey with DHL.
If you have any comments that we need to know about shipping your order please send us an e-mail to firstname.lastname@example.org or you can send us a message to our Whatsapp +51997643406 with your order number and names.
The heart of Philomena is The Andes of Peru. We work with artisans from Puno, Huancavelica, Huancayo and Cusco and we are continue looking for new communities of artisans to show their art trough our designs.